Your IT department, reimagined.
IQ-IT replaces the traditional MSP model, endless tickets, zero visibility, costs that don't scale with value, with a human expert team fronted by an AI Copilot that lives right inside Teams or Slack.
Traditional MSPs are broken
Endless ticket queues
No visibility into resolution time, no accountability for whether issues actually get fixed well, just a queue that keeps growing.
Zero transparency
You're billed by the hour or the seat, with no real insight into what's actually being done, by whom, or how effectively.
Costs that don't scale with value
Legacy MSP pricing scales with headcount and ticket volume, not with the outcomes you're actually getting.
One Expert Team. More Value. Fraction of the Cost.
IQ-IT works two ways: augment your current setup, or replace it entirely.
Add IQ-IT to your existing team or MSP
Get a full AI-powered IT function for less than 70% the cost of hiring a single technical IT admin or director.
Replace your MSP entirely
The savings from dropping your MSP contract more than cover the cost of IQ-IT. You come out ahead, not just even.
Either way, you get expert-level coverage without the linear cost-per-headcount trap of traditional IT staffing.
How IQ-IT works
A real human team, in one place
SOC analysts, Microsoft 365 and Google Workspace experts, infrastructure specialists: the full spread of IT expertise you'd normally source from separate vendors, unified under one team.
Fronted by the AI IT Copilot
Lives directly inside Microsoft Teams or Slack. Your team, and the human experts behind IQ-IT, work through the exact same conversational interface. No new portal to learn, no separate login.
Everything, automated
The Copilot handles the mundane work automatically: tickets, license tracking, access requests, onboarding and offboarding, asset inventory, reminders. Hours of manual coordination reclaimed every week.
One Copilot. Every routine IT task.
Ask it anything, right from Teams or Slack. No ticket portal, no separate login.
Employee & Device Lookups
Instantly see assigned devices, licenses, and enrollment status for any team member.
License & Software Inventory
Full breakdown of license usage, costs, and upcoming renewals across every business unit.
Help-Desk Ticket Management
Create, update, assign, or close tickets conversationally. No forms, no portal.
Security Posture Assessment
MFA registration, risky users, stale accounts, external mail forwarding, tracked continuously.
Onboarding, Offboarding & Provisioning
Draft and review new-hire or departure requests before they're ever submitted.
Microsoft Data Sync
Pull the latest users, licenses, and devices straight from Microsoft Graph on demand.
SharePoint & Access Management
Grant, check, or remove SharePoint and distribution list access, all through conversation.
Dispatches & Announcements
Send targeted messages to the right people, right when they need them.
Usage & Trend Analysis
Admins can analyze support interaction history to spot trends and recurring issues.
This is a real excerpt of what the IQ-IT Copilot can do today, not a roadmap.
Everything under one roof
No more stitching together a ticketing tool, a license manager, and a security dashboard that don't talk to each other.
Before IQ-IT
With IQ-IT
One system of record. One place to see everything happening across your IT environment, access it your way.
Ready to see what your IT function could look like?
Most legacy MSP transitions take weeks. IQ-IT is designed to be live inside your existing Teams or Slack from week one.