Privacy Policy

InstinctIQ Inc (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, "Site" refers to the Company's website, which can be accessed at instinctiq.ai or app.instinctiq.ai.

"Service" refers to the Company's services accessed via the Site, in which users can upload, manage & analyze their projects.

The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. Information We Collect

We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, phone number, first & last name, organization name which you submit to us through the registration process at the Site.

1. Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

3. Children's Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at legal@instinctiq.ai.

II. How We Use and Share Information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

III. How We Protect Information

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send promotional communications to a user, the user can opt out of further promotional messages by following the unsubscribe instructions included in each email. You may also opt out by sending an email to optout@instinctiq.ai.

In addition to your marketing preferences, depending on your jurisdiction, you may have the following rights regarding your personal information:

Access – Request access to the personal data we hold about you.
Correction – Request correction of any inaccurate or incomplete data.
Deletion – Request that we delete your data, subject to legal obligations.
Portability – Request a copy of your data in a portable format.
Objection or Restriction – Request that we stop or restrict processing of your data, particularly for direct marketing.
Withdraw Consent – If you have provided consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@instinctiq.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

V. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

Categories of Personal Information Collected

In the preceding 12 months, we may have collected the following categories of personal information:

Identifiers - such as name, email address, company name.
Internet or Network Activity - such as browsing history on our Site, interactions with our Service, and log data.
Professional or Employment Information - such as company name and job title provided through forms.

How We Use Personal Information

We use the categories of personal information listed above for the business purposes described in Section II of this Privacy Policy, including providing and improving the Service, communicating with you, and complying with legal obligations.

Sale and Sharing of Personal Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. We have not sold or shared personal information in the preceding 12 months.

Your CCPA/CPRA Rights

As a California resident, you have the right to:

Right to Know - Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purposes, and any third parties with whom we share it.
Right to Delete - Request deletion of your personal information, subject to certain exceptions.
Right to Correct - Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing - Although we do not sell or share personal information, you may submit such a request and we will honor it.
Right to Non-Discrimination - We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Right to Limit Use of Sensitive Personal Information - If applicable, you may limit the use and disclosure of your sensitive personal information.

To exercise any of these rights, please contact us at privacy@instinctiq.ai. We will verify your identity before processing your request and respond within 45 days as required by law. You may also designate an authorized agent to make a request on your behalf.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or de-identify it.

VI. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that the user does not want to be tracked. At this time, there is no universally accepted standard for how companies should respond to DNT signals. We currently do not respond to DNT signals, but we do not engage in cross-site behavioral tracking of our users.

VII. Links to Other Websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VIII. Changes to Our Privacy Policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately.

IX. SMS Communications & Mobile Information

By providing your mobile phone number and opting in to receive SMS communications from InstinctIQ, you consent to receive conversational messages, support notifications, project coordination updates, and service-related communications.

Message frequency may vary depending on your interactions and support activity. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance.

Mobile phone numbers and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

X. Contact Us

If you have any questions regarding this Privacy Policy, your CCPA/CPRA rights, or the practices of this Site, please contact us by sending an email to legal@instinctiq.ai.

Last Updated: April 3, 2026